Product Care

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PRODUCT CARE

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We want you to enjoy your pieces to the max! This is why we have free maintenance for your jewelry. What does this mean for you?
Bring us your pieces and without an extra cost we will return them looking like new: cleaner, polished and more beautiful than ever.

Over time, weather variations and frequent use can cause silver and gold to become rusted. For a quick home remedy, use a polishing cloth for your silver. For a more, deep cleaning, use a soft toothbrush and gently scrub the metal with liquid soap and luke-warm water.

Silver gold-plated jewelry requires extensive care because of its gold finish. Your purchase includes one, free maintenance, with each additional re-plating thereafter carrying an additional cost. This is simply because the life of your gold plated jewelry heavily depends on your care. Other influential factors can include your PH, daily activities, and surrounding weather conditions.
• Starting in July 2016, we improved our gold-plated material to one of the utmost quality and the highest excellence for our clients. If you purchased your pieces before this date, please let us know to receive a free extra gold-plating.
• Clients are responsible for the shipping and associated costs in order to have jewelry maintenance. Freckle will then ship back your pieces for no additional cost.

 

 

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